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Business BYTES: Sonora Quest collaborates with Wiley to bridge gap of career pathways

Photo of blood taken like an employee of Sonora Quest would

Sonora Quest’s employees now have access to hundreds of online undergraduate and graduate programs as well as certificates and micro-credentials through Wiley Beyond’s 72 partner institution. (File Photos/

Wiley launches new programs to support expertise,
training & further education at Sonora Quest

Staff Reports | Digital Free Press

Sonora Quest Laboratories is collaborating with Wiley to provide its 3,800 employees with access to career-connected online education programs.

Sonora Quest’s education and tuition benefits will be administered through Wiley Beyond, the Wiley solution that aligns talent strategy with business strategy.

Sonora Quest’s employees now have access to hundreds of online undergraduate and graduate programs as well as certificates and micro-credentials through Wiley Beyond’s 72 partner institutions, according to a press release.

“As a values-driven leader in diagnostic and information services, Sonora Quest Laboratories recognizes the significant impact of employee education benefits on both our 3,800 employees and our patients across Arizona,” said Sonora Quest Chief People Officer Lorraine Field, in a prepared statement.

“Our collaboration with Wiley will provide our employees with every opportunity to learn and grow as health care professionals while also ensuring we continue to provide the high-quality expert service our patients expect.”

One of Sonora Quest’s first employees to take advantage of Wiley’s career-focused pathways was Mildred Beach, a test management lab manager.

“I have worked in the laboratory industry for 27 years. Thanks to Sonora Quest’s professional and financial support, I am earning a Bachelor of Applied Science (Health Sciences) to help me improve my leadership skills and confidence to continue striving for advancement opportunities within the organization,” said Ms. Beach.

According to the U.S. Bureau of Labor Statistics, employment for clinical laboratory technologists and technicians is projected to grow 7% by 2031 as many current workers retire and leave the field. Amid already challenging worker shortages, health care organizations are turning to education solutions as part of their broader recruitment and retention strategies.

“Sonora Quest is addressing the talent and skills gaps facing health care organizations today by offering its 3,800 employees access to flexible education programs that directly support career advancement,” said Todd Zipper, executive vice president at Wiley. “The customized career pathways will further support Sonora Quest’s efforts to recruit and retain top health care talent for years to come, fostering lifelong learning opportunities with demonstrable career outcomes.”

Sonora Quest joins a growing roster of 77 corporate employers across the country that are investing in their workforces through Wiley Beyond’s more than 1,200 degree and non-degree education programs, including certificates and associate’s, bachelor’s and graduate degree programs. Wiley Beyond also partners with states, offering its tools and services to help eliminate skills gaps, increase employment and allow businesses to become more competitive in a global economy.

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