
Staff Reports | Community Updates
Retailers that provide shopping carts to customers are required to complete an annual shopping cart certification to comply with the City of Phoenix’s new shopping cart ordinance.
The ordinance aims to reduce abandoned shopping carts in neighborhoods, along rights-of-way, sidewalks and public spaces to help prevent blight and public safety hazards, according to a press release.
Under the ordinance, a completed certification confirms that large retailers with shopping carts have:
Locking wheel systems in place for cart management and retrieval.
Or, an effective shopping cart management plan that prevents carts from leaving store property and ensures timely retrieval, which must include a contract for cart retrieval services.
Retailers must provide detailed information to complete the certification, including the number of carts they own, a point of contact and billing information.
Failure to comply with the certification requirement and other ordinance provisions by Jan. 15 may result in enforcement actions.
Retailers can find full details about Phoenix’s shopping cart ordinance and complete the annual certification online at phoenix.gov/shoppingcarts.
Residents can report abandoned shopping carts by calling 602-534-4444, emailing shopping.carts.nsd@phoenix.gov or reporting online at myPHX311.


















